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Orders
Placing Orders
Payment Options
Internet Banking - New Zealand
Please contact us for details
Credit Card
Please use the secure Paymate option.
Currency
All prices are in New Zealand Dollars (NZD) and include G.S.T.
Delivery
For all purchases within New Zealand there is a set standard charge of $3.00 per order. Delivery is by courier. Australia Delivery charge is $10.00. Overseas Delivery charge is $15.00.
Delivery is usually within 3-5 working days of receipt of payment for within NZ and 10-15 working days for overseas.
Returns
We guarantee our garments and check them thoroughly before we send them out. However if by some chance you are not completely satisfied with any product please return it to us, in original condition, within 30 days and we will replace or refund your purchase.
Colour and Appearance
Due to varying screen settings the colour of the Pipi Child clothing you order may differ slightly from the colour swatches provided.
Privacy Policy
Pipi Child treat your private information, like email, name, phone number, postal address, etc with the utmost respect. We will not make these details available to other parties.
Occasionally we may contact you to offer other products or services that we feel may interest you. Should you prefer not to be contacted, please let us know and we will ensure that your name is withheld
Promotional Codes
Promotional Codes and Coupons can be entered into box during checkout. Promotional Codes do not apply to Clearance items.
Pipi Child Merino
Merino is a unique totally natural wool fibre as it has the ability to regulate body temperature, absorbing and releasing moisture, cooling when hot and warming when cold, this creates a perfect microclimate around your Childs’ body – especially important for babies who have fragile temperature mechanisms. Merino is very stretchy and has a soft silky feel, making it non-irritating against delicate skin and comfortable to wear.
Caring for our Merino
Please check the washing instructions as some garments need special care.
DO's
Use a liquid detergent specially formulated for wool fabrics.
Always use a cool water, less than 30 degree celsius.
Always wash colours separately.
Lay the garment flat in the shade to dry, away from direct sunlight.
DON’T's
Never use bleach or whiteners
Do not soak or wash using laundry powders
Hot water or warm dryer setting will shrink and felt merino.
Other Terms & Conditions:
Availability
All orders are subject to availability. All sold out items will have ‘sold out’ displayed under them, please check our site again in the near future. However it is possible that an item you purchased on the site is not in stock, our Customer Service operator will contact you promptly if this happens, and your credit card will not be charged.
Overseas Taxes & Duties
Any taxes or duties that are incurred within the recipients country are the responsibility of the buyer/recipient.
Law and Jurisdiction
This website and any contract for your purchase from Pipi Child is governed by and has to be interpreted under the Law of New Zealand, and will be subject to the jurisdiction of the New Zealand courts. International customers are responsible for duty and legal requirements associated with items purchased from Pipi Child.
Limitation of Liability
Neither Pipi Child nor any of its partners, agents, affiliates, third party providers or content providers shall be liable to you or any third party for any form of damages (including without limitation, direct, indirect, incidental, special or consequential damages) arising out of or related to the use of the site or any linked web sites, or the material on the site, however arising, whether for breach or in tort, even if Pipi Child was informed of the possibility of such damages.
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